![]() ![]() ![]() A day later HP withdrew that statement and explained the issues were a side effect of a firmware update, printers without any internet access started to reject non-HP cartridges.HP designed the update to come into effect on Septemshortly thereafter, users reported issues with ink cartridges on Internet forums and sites. HP angered many of its customers in September 2016 when a previously released firmware update for company printers would block non-HP ink cartridges from working.
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